How to Handle Returns and Refunds in Health eCommerce

[Dominique]

Due to hygiene laws, returns on health products can be tricky. Have a clear policy in place.
How do you manage product returns? Ever had disputes escalate?

 

[Nomad]

In many countries there are laws where businesses need to have returns and refunds policy. Some businesses offer refunds and returns as a way to attract new customers and build trust. In order to discourage refunds and returns you need to sell high quality products