Are Chatbots Killing or Helping Sales Funnels?

[Dominique]

Some users bounce the moment a chatbot appears. Others convert faster. Have you tested live chat vs. bot recently? What’s your take?

 

[koyala]

Chatbots are helping sales funnels by providing instant customer support, automating responses, and guiding users through the sales process. They streamline lead qualification and reduce response time, but they can feel impersonal if overused or not properly integrated.

 

[samsun56]

I don't think so. It's just a helper for simple questions so that a person doesn't have to be behind a screen 24/7 having to answer somewhat silly questions that have already been clarified in the FAQs that almost no one usually reads.