How do You Use AI in Ecommerce

[Dominique]

AI is changing ecommerce, from chatbots for customer support to personalized recommendations by utilising AI. Have you implemented AI in your business? What tools or strategies have worked for you? how do you think AI will shape the future of online selling.

 

[Nomad]

One common ways to use AI for ecommerce is by integrating AI chatbots for customer support. I do not have any personal experience with AI chatbots, though.

 

[uptrendfinancialsignal]

AI technology has transformed the ecommerce business especially through customer support systems and marketing solutions.. The use of chatbots has shortened response periods and AI analytics systems has also helped in generating customized product suggestions to customers.

 

[King Belieal]

AI is used in e commerce to analyse the behaviour of a customer and send personalized recommendation of products to him or her. That way, the customer easily finds what he or she is looking for on the e commerce platform.