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How Customer Feedback Helps in Brand Development

Dominique

Member
TM$
800
Customer feedback is not just good or bad reviews you get from your customers, you can even use it to rrbuild your brand image. It provides insight into how your audience perceives your brand, its strengths, and areas for improvement. When businesses listen to customers feed they can adapt based on customer feedback can build better relationships.
 
I am not sure if the businesses and brands actually consider customer feedback. If that was the case, why do businesses continue to market products on the false term? A lot of people were not happy with Apple for not giving charger with the set yet Apple never took the feedback into consideration
 
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